Issue Tracking System(OWL ITS)

OWL ITS manages all issues in an easy and systematic way to reduce risks for business and to improve transparency and efficiency.
No more documentation and e-mail correspondence! Just log in to OWL ITS.

Register the issue and assign an issue manager. All notifications and changes are tracked and shared in history.

Issue Generation

Real-time Notification

Version Control

History

Excel Import/Export

Keep track of all issues. Our flexible tracking system allows you to track issues of any type and importance. Build up an environment customized for your business.

Issue Property

Issue Status

Customizing Field

Project Management
Communication Support and Transparent Decision-Making System You can also manage decision-making process such as commenting, pro/con voting, and rating as an open forum.

Comments

Pro/Con Voting

Vote by Rating

See Related Issues

Set up interdependency

Korean-style ITS with easy setting
Projects made more secure and convenient OWL ITS allows quick and easy setting up for Korean businesses. It enhances project security and convenience as authorization is granted according to roles.

Easy to set up

Role Authorization

Milestone

Component

Workflow

Customize Issue properties for Your Environment
All issues are listed up for you. You can also set up your own issue properties.
New properties can be added through a user setting field. You can also view relevant issues by setting up dependency.
Activities related to issues are recorded by timeline. You can sort your activities and review them with ease.

Authorization Made Easy
Setting up authorization can be quite cumbersome. Not anymore. In OWL ITS, just create roles and match members with them. Authorization will be done by the system.

Transparent and Speedy Decision-Making
You don’t need to send a messenger or e-mail to get a majority opinion or receive review/approval from the decision maker. OWL ITS will take care of it for you.

Encourages Real-time Collaboration and Communication
- Members are encouraged to collaborate and communicate as issue status, priority, and results are shared in a single forum.
- Decision-making on issues is made transparent and efficient.
Saves Costs
- Costs incurred by a redundant process is saved through management and quantification of issue/defect data.
- Further cost-saving is attained by minimizing errors in work and decision-making, which eventually prevents waste in working hours and efforts.
Maximizes Efficiency
- You can achieve higher productivity by minimizing repetitive and recurring work in issue/defect management.
- Your business becomes more competitive as you can create more valuable data based on data integrity, an asset of your business.
Improves Working Environment
- Workflow defines the work process and allows a structured approach to issue management
- Resolves Potential Risks

Solutions